Source link : https://news7.asia/technology/unlocking-success-how-asias-insurers-can-thrive-in-a-tech-driven-future/
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Transforming the Insurance Sector in Asia: Insights from Chris Hewison
The insurance industry in Asia is undergoing significant transformation, driven by technological advancements and evolving consumer expectations. Chris Hewison, a prominent authority from PwC, shares his insights on how insurers can not only navigate these changes but also leverage them for growth. In an exclusive discussion with Insurance Asia, he emphasizes the importance of embracing innovation and understanding customer needs to achieve lasting success in a competitive landscape. As conventional business models face increasing pressure, the focus on adaptability and customer-centric strategies has never been more critical. This article delves into Hewison’s recommendations for Asian insurers aiming to thrive amidst these challenges.
Embracing Digital Transformation in Asia’s Insurance Landscape
In today’s fast-paced insurance environment across Asia,digital transformation is imperative for survival rather than an optional strategy.Insurers are compelled to innovate and adapt to rapidly changing consumer behaviors influenced by technology. The emergence of mobile applications, online services, and AI-enhanced claims processing necessitates that companies integrate these technologies to boost operational efficiency while enhancing customer experiences. Key approaches for navigating this digital shift include:
- User-Focused Design: Creating intuitive interfaces that facilitate smooth…
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Author : William Green
Publish date : 2025-05-03 13:32:00
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