Source link : https://tech365.info/how-the-ottawa-hospital-makes-use-of-ai-ambient-voice-seize-to-scale-back-doctor-burnout-by-70-obtain-97-affected-person-satisfaction/
Clinician and affected person satisfaction (or lack thereof) is a major difficulty in healthcare — sufferers as a result of they will wrestle to get entry to care, clinicians as a result of they merely have an excessive amount of to do.
The Ottawa Hospital (TOH) got down to deal with this problem with the mixing of Microsoft’s DAX Copilot final 12 months. And it’s already had a big effect: Early outcomes present seven minutes saved per encounter, a 70% discount in clinician-reported burnout and fatigue, and 93% of sufferers report a greater or equal care expertise.
“Access to care is probably one of the biggest issues patients face,” Glen Kearns, EVP and CIO of TOH, advised VentureBeat. “If we can improve the throughput, even a couple of patients per physician per shift, you multiply that by 10 physicians in a care setting, then multiply that by 365 — that’s not an inconsequential increase in access to care.”
Ambient AI as an energetic assistant
TOH was the primary Canadian hospital to pilot Microsoft’s DAX Copilot, which is straight built-in with the extensively used digital well being file (EHR) platform Epic. In March, Microsoft bundled DAX Copilot with Dragon Medical One (DMO) into the embedded AI assistant Microsoft Dragon Copilot, which the tech large says is utilized by greater than 600,000 physicians.
DAX Copilot, which is out of the field, captures physician-patient conversations through a cellular app and generates draft medical notes…
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Author : tech365
Publish date : 2025-05-09 04:50:00
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