WiseTech Global, a leading Australian logistics software company, has announced a strategic reduction in its workforce as part of a broader initiative to integrate artificial intelligence technologies into its operations. The job cuts aim to streamline processes and enhance overall efficiency, reflecting the company’s pivot toward automation and data-driven solutions. This move highlights the balancing act many tech firms face between technological advancement and workforce management in today’s rapidly evolving digital landscape.

Executives emphasize that while some roles will be eliminated, others will be reshaped to focus on AI implementation and innovation. Key areas targeted for transformation include:

  • Software development, with an emphasis on AI algorithm refinement
  • Customer support, leveraging AI-powered chatbots…