Recent data highlights a modest rebound in the UK’s public sector productivity, signaling resilience amid ongoing economic and operational hurdles. After a steep decline following the onset of the COVID-19 pandemic, government departments and agencies have gradually adapted to new working models, investing in digital tools and streamlining processes. These efforts have helped to partially close the productivity gap; however, output remains below pre-pandemic levels, reflecting continued pressures from workforce shortages, evolving public demands, and constrained budgets.

Key factors influencing current productivity trends include:

  • Increased adoption of remote and hybrid working arrangements
  • Ongoing investments in technology modernization
  • The challenge of balancing service quality with cost-efficiency
  • Recruitment and retention…