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Chatbots are getting higher at protecting conversations—however can they provide significant strengthen in a treatment surroundings? A brand new learn about via USC researchers suggests that enormous language fashions (LLMs) equivalent to ChatGPT nonetheless fall quick on the subject of the nuances of human connection.
That is the conclusion of study co-led via USC Ph.D. laptop science scholars Mina Kian and Kaleen Shrestha, below the steering of pioneering roboticist Professor Maja Matarić at USC’s Interplay Lab.
Introduced on the North American Bankruptcy of the Affiliation for Computational Linguistics (NAACL 2025) convention, their learn about discovered that LLMs proceed to lag at the back of people in producing top quality healing responses.
LLMs, the learn about discovered, carry out worse at linguistic “entrainment,” or responsive verbal exchange between interacting people, than skilled or even non-expert people. Entrainment is crucial idea that therapists make the most of to enhance rapport with their shoppers, which in flip has been discovered to enhance certain healing results.
As well as, seven different USC laptop science researchers contributed to the learn about, at the side of Katrin Fischer, a Ph.D. scholar from the Annenberg College for Verbal exchange and Journalism.
Enhance, now not substitution
LLMs are an increasing number of being proposed to be used in psychological well…
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Publish date : 2025-07-09 13:18:00
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