Southwest Gas Urges Residents to Stay Vigilant Against Utility Scams

Southwest Gas calls on customers to stay alert as fraudulent activities targeting utility users have seen a notable increase across the service area. Scammers are adopting more elaborate methods, such as intimidating phone calls, counterfeit emails, and unauthorized payment requests disguised as urgent alerts. It is critical to remember that authentic Southwest Gas personnel will never insist on immediate payment through prepaid cards, wire transfers, or solicit sensitive personal details over the phone.

To safeguard your information and finances, Southwest Gas advises following these essential precautions:

• Always ask for the caller’s full name and a callback number to verify their identity.
• Refrain from sharing account or payment information unless you have confirmed the legitimacy of the contact.
• Be cautious of emails with spelling errors, suspicious attachments, or links that cannot be verified.
• When in doubt, reach out to Southwest Gas directly using the contact information found on your official bill.